How Select Advisors Institute Concierge Program Can Help Family Offices and Wealth Managers Truly Offer “Comprehensive” Solutions to All Types of Clients
At Select Advisors, we understand that financial advisors, wealth managers, and family offices often aspire to offer “comprehensive” services to their ultra-high-net-worth clients.
I put “comprehensive” in quotes because, after working with nearly 1,000 wealth management firms and teams since 2014, I can truly say it’s NOT possible for any firm to provide ALL the financial and personal goals their clients have, unless the firm is a single family office with a full-time CPA, various legal specialists, VIP personal assistants, personal travel planners, etc all on your staff…always available to your clients.
That’s because beyond managing investments and crafting financial plans, it can be challenging to address every unique need and expectation of affluent individuals.
While many in the ultra-high-net-worth community have personal assistants to manage their day-to-day needs, such as sourcing the best schools for “junior” or the most trustworthy real estate agent in town, your firm may not offer such extensive services to your high-net-worth or mass affluent clients.
Wouldn’t it be nice to provide your clients a lot more services to TRULY be their ONE STOP solution for solving as many of their goals as possible? Wouldn’t it be nice to reduce as many of their headaches as possible?
You may have partners who offer such services, but maintaining those relationships and continuously replenishing them is an exhausting and sometimes useless effort until the opportunity comes about.
There is a solution! The Select Advisors Concierge Program is designed to fill this gap, ensuring that your clients' needs are met with the highest level of expertise and confidentiality.
To remain competitive in the marketplace and truly cater to the comprehensive needs of your clients, consider leveraging the Select Advisors Concierge Program. This program, exclusively offered to family offices and wealth management firms for their clients, can provide a level of care and attention that distinguishes your firm from competitors.
Why Comprehensive Concierge Services Matter
The ultra-high-net-worth clientele often requires more than just financial management; they need a range of personalized services that address every aspect of their complex lives. While many financial firms focus primarily on wealth management and financial planning, the reality is that these clients demand and expect a level of service that goes beyond traditional financial advice. This includes finding top-tier professionals, safeguarding their online presence, and managing everyday financial tasks with efficiency and discretion.
By incorporating a concierge program into your service offering, you can provide a level of care and attention that distinguishes your firm from competitors. The Select Advisors Concierge Program is designed to fill this gap, ensuring that your clients' needs are met with the highest level of expertise and confidentiality.
Comprehensive Services Offered by Select Advisors
1. Sourcing Top Professionals
Our concierge services extend to finding and vetting a wide range of service providers to meet your clients' specific needs, including:
- Therapists and Psychologists: Connect clients with qualified mental health professionals while maintaining their privacy.
- Addiction and Rehabilitation Specialists: Discreet referrals to top facilities and professionals for addiction and rehabilitation.
- Educational Consultants: Expert assistance in finding private tutors and college admissions counselors.
- Medical Specialists: Access to leading healthcare providers in various medical fields.
- Legal Advisors: Secure services from top attorneys in estate planning, family law, and corporate matters.
- Financial Advisors: Connect clients with experts in wealth management, tax planning, and investment strategies.
- Real Estate Agents: Find the best agents for luxury real estate transactions and property management.
- Personal Trainers and Wellness Coaches: Access to top fitness and wellness professionals.
- Home Staff: Hire exceptional nannies, housekeepers, personal chefs, and drivers. Our team will place ads on your client’s behalf, interview candidates, and offer your clients options to choose from.
2. Enhancing Online Security
Protecting your clients' personal information is crucial. Our services include:
- Online Privacy Protection: Remove private or sensitive information from public and obscure online sources.
- Reputation Management: Manage and address any negative or defamatory information online.
- Identity Theft Prevention: Implement measures to prevent identity theft and protect personal and financial information.
- Digital Footprint Management: Monitor and control accessible information about your clients online.
- Cybersecurity Consultation: Expert advice on securing digital devices and accounts.
- Social Media Management: Manage and monitor social media profiles to ensure privacy and security.
- Data Breach Assistance: Support and guidance if personal information is compromised in a data breach.
3. Bill Payment Management
Our comprehensive Bill Pay services include:
- Bill Payment Management: Handle all aspects of bill payments, ensuring timely and accurate processing.
- Fee Negotiation: Negotiate with service providers to reduce fees for utilities, insurance, and other expenses.
- Expense Tracking: Monitor and track expenses to manage budgets effectively.
- Tax Preparation and Filing: Assist with tax preparation and filing, ensuring compliance and optimization.
- Financial Planning: Offer budgeting, investment strategies, and retirement planning services.
- Insurance Management: Review and manage insurance policies to ensure adequate coverage and competitive rates.
- Subscription Management: Track and manage subscriptions and memberships.
By offering these services through the Select Advisors Concierge Program, you can ensure that your clients receive the highest level of service and attention. This not only enhances their experience but also reinforces your firm's commitment to meeting their comprehensive needs.
The Select Advisors Concierge Program is designed to provide a complete suite of services that addresses the unique and varied needs of high-net-worth individuals. By incorporating these services into your offerings, you can stay competitive in the marketplace and deliver exceptional value to your clients, setting your firm apart from others.
YOU and your clients believe you are trustworthy. But how can you prove that to those who don’t know you? Is there a benchmark for measuring your trust level against, so you can measure your stats and improve them if need be? We believe so, and we want to show you the building blocks around measuring “trust.”